Ability to read and interpret documents such as instructions, guidelines, policies and procedure manuals.One year of customer service experience.Adheres to performance standards, company policies and procedures, as they relate to the department.Willingness to Serve: Able to demonstrate a high level of service delivery do what is necessary to ensure customer satisfaction: deal with service failures and prioritize customer needs.Perform other duties a assigned by management.Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.Give clear directions to guest when necessary.Complete required paperwork when handing comps, coupons and room charged.Maintain count and balance of bank at the beginning and end of each shift.Handle and solve any concerns and questions from customers.Greet customers and seats them in the restaurant on a rotating basis.Greet guests in a courteous and caring manner using personalized service. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.Primary Duties, Responsibilities, And Tasks Team Member will work under the general supervision and rely on limited experience instructions and pre-established guidelines to perform the functions of the job. Responsible for attending to the cleaning and stocking needs of assigned area(s) of the property. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity it is a place for our friends and neighbors.Īt Valley View Casino & Hotel our team members are the foundation of who we are and what we do.The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View is where fun and your future will come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals!ĭeeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal.

Valley view casino center jobs